FAQs: Reference / Research (Daytona Beach and Worldwide)
These FAQs cover: General research. See also: Finding Books and Finding Articles.
Items in bold are popular questions.
Questions
- Can the library help me locate the information I need to write my paper?
- How can I contact a reference librarian?
- How do I search for videos?
- Can I make photocopies in the library?
- How can I get a list of all videos in the library?
- How do I find material on my topic?
- How do I locate my colleague number?
- I'm trying to download citations from ProQuest to RefWorks, but RefWorks won't let me log in because it needs a Group Code. Do I really need a Group Code?
- I'm trying to use Write-N-Cite to include RefWorks citations in my paper, but it's asking for a Group Code or just not working. What should I do?
- May I check out Reference materials?
- RefWorks is asking for a Group Code. Can someone give me a Group Code?
- When is the reference desk open?
- Who can use the public computers near the Reference area?
Answers
- Can the library help me locate the information I need to write my paper?
Students can contact Ask a Librarian for assistance in locating books, articles, technical reports, and other useful materials. We can provide these documents to you at no cost. You can access the Hunt Library web pages by using the following directions:- Access the Hunt Library's Homepage at http://library.erau.edu.
- Click on your student status: "Daytona Beach Campus" or "Embry-Riddle Worldwide."
If you have any further questions or would like us to help you with your topic, please contact us.
Daytona Beach students may come by the Reference Desk, call us at 386-226-6604, or email Ask a Librarian at dbref@erau.edu. Worldwide students may call The Hunt Library at 800-678-9428 (United States) or 386-226-7656 (International) (M-F 8am-5pm ET) or email Ask a Librarian at library@erau.edu. [Back to Top] - Access the Hunt Library's Homepage at http://library.erau.edu.
- How can I contact a reference librarian?
Daytona Beach students may come by the Reference Desk, call 386-226-6604, or email Ask a Librarian at dbref@erau.edu. Worldwide students may call The Hunt Library at 800-678-9428 (United States) or 386-226-7656 (International) (M-F 8am-5pm ET) or email us at library@erau.edu. We will respond within two (2) business days. [Back to Top] - How do I search for videos?
In Voyager, select Basic Search and type in a subject or title. On the next line, type in video? (be sure to include the question mark). This will give you a list of videos by subject or determine if we have a particular title on video. You may also browse videos by their Subject Headings. [Back to Top] - Can I make photocopies in the library?
The library has copy machines available for your use. Daytona Beach Campus students may photocopy material or scan to email. Black & white copies are $.10 per copy unless you pay via your Eagle Card. Eagle Card copies are $.05 per copy. Color copies are always $.50 per copy. Scanning to email is free of charge.
Worldwide students visiting the Daytona Beach campus should ask at the Reference Desk before making copies. [Back to Top] - How can I get a list of all videos in the library?
You can get a complete list of videos through Voyager, Hunt Library's online catalog. Select Basic Search, then type in video? and click on the Search button. You may then sort by title, or publication date.
Alternatively, you may browse the list of video titles (updated quarterly) at DVDs and Videos, A-Z or DVDs and Videos, by Subject. [Back to Top] - How do I find material on my topic?
The Hunt Library reference librarians can assist you in locating books, videos, articles, technical reports, and other useful materials and can provide these documents to you (at no cost). Please check our Finding Books (Voyager Catalog) FAQs and Finding Articles (Database and Periodical Indexes) FAQs for more details. [Back to Top] - How do I locate my colleague number?
If you have a grade report, your Colleague ID should be available there. Otherwise, to get your Colleague ID number please call Records & Registration at 386-226-6030 or for Worldwide students calling within the United States please call 800-522-6787 and ask for Records & Registration. [Back to Top] - I'm trying to download citations from ProQuest to RefWorks, but RefWorks won't let me log in because it needs a Group Code. Do I really need a Group Code?
No, a Group Code is not necessary for accessing the Embry-Riddle Aeronautical University's subscription to Refworks. However, you must log in to RefWorks through the Database page (ERNIE > Admin Services module > Library Databases) before downloading into ProQuest. [Back to Top] - I'm trying to use Write-N-Cite to include RefWorks citations in my paper, but it's asking for a Group Code or just not working. What should I do?
First, make sure that you have downloaded and installed the Write-N-Cite application properly. Instructions and the download link are available at http://www.refworks.com/refworks/help/using_write-n-cite.htm. After the application is installed, you will need to add the following url to the Write-N-Cite configuration utility: http://ezproxy.libproxy.db.erau.edu/login?url=http://www.refworks.com/Refworks/?WNC=true Write-N-Cite may prompt you to authenticate using your ERNIE log in name and password. [Back to Top] - May I check out Reference materials?
No. The library has copy machines (black & white or color) available for your use. You may photocopy the material or scan to email.
Worldwide students should contact Reference Support via email at library@erau.edu or by phone at 800-678-9428 (United States) or (386)226-7656 (International) for assistance. [Back to Top] - RefWorks is asking for a Group Code. Can someone give me a Group Code?
The Embry-Riddle Aeronautical University's RefWorks subscription does not require a Group Code. Please make sure that you are accessing RefWorks through the ERAU Libraries Database page (ERNIE > Admin Services module > Library Databases). [Back to Top] - When is the reference desk open?
For Worldwide students, reference services are available from 8am to 5pm Eastern Time, Monday through Friday. To receive reference assistance, students may send an email to library@erau.edu or call 800-678-9428 (United States) or 386-226-7656 (International). Voicemail is available at night and on weekends.
For Daytona Beach students, please click here to see the hours that reference assistance is available in the library and by telephone. Students may also email Ask a Librarian at dbref@erau.edu. Ask a Librarian email service is available from 8 am to 5 pm Eastern Time, Monday through Friday. [Back to Top] - Who can use the public computers near the Reference area?
All but fifteen of the public computers in the library are available to all of our library patrons, whether or not they are affiliated with ERAU. These computers are set up for searching the Internet only. Fifteen additional computers are available only to patrons with an ERAU network login. The computers requiring a login will give you access to all the ERAU programs and the P:\ and S:\ drives. Please view our Public Access Computer Use Policy for more information. [Back to Top]
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