FAQs: ILL (Worldwide)

These FAQs cover: Interlibrary Loan Service: Requesting material that the Hunt Library doesn't own from other libraries (for Worldwide patrons).

Items in bold are popular questions.

Questions

  1. Where is the ILL Request form?
  2. Do I need to locate a library that owns the material I need before I request it through ILL?
  3. How are ILL articles delivered to Worldwide patrons?
  4. How will I know when my ILL materials come in?
  5. What is the 'needed by' date on the ILL form?
  6. What is the difference between Worldwide Reference services and Interlibrary Loan services?
  7. Why can't Worldwide patrons order books through Interlibrary Loan?
  8. Will the Interlibrary Loan Department fill in-house (Hunt Library-owned) requests for Worldwide patrons?

Answers

  1. Where is the ILL Request form?

    There are two forms - one for Daytona Beach patrons and one for Worldwide patrons. [Back to Top]

  2. Do I need to locate a library that owns the material I need before I request it through ILL?

    No. You only have to specify the item that you want to request. We have many resources to find locations for material. [Back to Top]

  3. How are ILL articles delivered to Worldwide patrons?

    Most articles now arrive through electronic transmissions which allows us to post them to a website. By using your email address and a specific pin number assigned to you, you can access these articles for a two-week period of time once they arrive. Due to the nature of these postings, we recommend that you provide us with only one email address in order to expedite your request. For more information, see Web Document Delivery. [Back to Top]

  4. How will I know when my ILL materials come in?

    If you are a Worldwide patron, the Interlibrary Loan department will communicate with you via email to let you know when your documents arrive and if there are any issues with your request. These email notifications for documents will direct you to a web site where you can view your documents online. [Back to Top]

  5. What is the 'needed by' date on the ILL form?

    When submitting a request, we require patrons to supply a date so that we know when the materials are needed. If the material is needed within a short period of time, our department strives to find libraries that can lend to us quickly. We cannot always guarantee we can acquire ILL materials by your required date, but it is a great help to us during our borrowing process. [Back to Top]

  6. What is the difference between Worldwide Reference services and Interlibrary Loan services?

    Worldwide Reference provides articles, conference proceedings, and technical reports owned by the Hunt Library to the Worldwide community. They are the first librarians you should contact when making a request since they can accurately inform you whether or not Hunt Library owns the material you need. Interlibrary Loan fills the requests for material that is not owned by Hunt Library. Even though both services post documents in the same manner, they are two separate departments. [Back to Top]

  7. Why can't Worldwide patrons order books through Interlibrary Loan?

    Because of the logistics and mail services, the only items that Worldwide or Worldwide Online students may request through Interlibrary Loan are articles from magazines or journals, conference papers, chapters from books, some theses and dissertations, and certain types of technical reports. Or in other words, anything that can be photocopied and posted to our website. Borrowing through ILL, books are only loaned for 30 days and that is not enough time to circulate ILL books to the Worldwide community. However, Interlibrary Loan services are probably available from your local library, and we suggest trying to obtain the necessary titles from these local institutions. [Back to Top]

  8. Will the Interlibrary Loan Department fill in-house (Hunt Library-owned) requests for Worldwide patrons?

    No. Worldwide Reference services takes care of in-house requests. [Back to Top]

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